How much lead time do you need?
It’s always best to order as soon as you know you need something! Cake orders need to be finalized and paid for 48 hours in advance. Cupcake orders only need to be finalized and paid for 24 hours in advance. Need it sooner? Give us a call and we’ll do our best!
Do you have any minimums for Orders?
When ordering cupcakes our minimum order quantities are 12 mini cupcakes or 6 medium cupcakes.
When ordering special flavors the minimum order PER FLAVOR requirements are 12 mini cupcakes, 6 medium cupcakes, or 6 jumbo cupcakes.
Is it possible to request custom cakes?
Send us a photo of what you have in mind, and our decorators will let you know how we can recreate it!
What forms of payment do you accept?
We accept cash, card, and Apple Pay in store. Cards can be taken over the phone as well. Invoices available upon request.
Is your kitchen peanut and tree nut free?
We bake and decorate with peanut butter on a regular basis and use pecans daily. While we do maintain safe practices to prevent cross-contamination, the risk is still there. We leave it up to each customer to determine their comfort level. Please call us at 402.934.3844 if you have specific questions.
How do you prepare your Allergen Friendly Items?
We bake all allergen-friendly items (gluten free, dairy free, vegan, egg free) separately from other products. Items are made in the same kitchen using cleaned and sanitized utensils following all safety protocols to prevent cross contamination. Please call us at 402.934.3844 with any questions.
Can you make any flavors Sugar FREE?
Due to the multitude of flavors, we can only offer Low-Sugar for most cupcake/cake flavors. At this time we can make vanilla and wedding flavors sugar-free, with white buttercream.
Can you accommadate any other Allergies?
Call us to see how we can accommodate your allergy! The only allergy we cannot accommodate is soy.
Do you deliver and setup for weddings?
SmallCakes can deliver and setup your wedding cake(s), cupcakes, and cake pops to your reception venue. One less thing for you to think about on your Big Day! Ask for a delivery quote during your wedding tasting consultation.
Are you partnered with any food delivery services?
What if I run late for my pickup?
If you are running behind for your pickup window, just give us a call at 402.934.3844 to let us know when to expect you!
Can I send someone else to pickup my order?
So long as the individual coming know what they are picking up and whose name it is under, you can send someone else. Please know when an order has been picked up this is considered to be accepted as is, and cannot be brought back to the store for sanitary reasons. Have the individual send a photo to you before leaving the store to ensure your order turned out just how you pictured!
How do I apply to Work at SmallCakes?
Want to work at SmallCakes? If you are age 16 or older stop in store for an application, or email email@example.com with your resume (and portfolio if applying for a decorator position).
Is your shop kid friendly?
We love having customers of all ages! Every Tuesday we call Toddler Tuesday. When shopping in store, if the adult purchases a jumbo cupcake all toddlers with them receive a free mini cupcake!
My event is on Sunday, Can I pick up Saturday?
We have had many customers pickup orders on Saturday for Sunday parties. Keep cakes and cupcakes in the fridge overnight. Cake pops and other chocolate dipped items should be kept at room temperature to prevent cracking.